Maximum Value
from your
Critical Assets
You’ve invested in Panini’s industry leading technology: protect your investment to ensure maximum up time and optimize productivity.
Protect your Investment: Maintenance Services
Hardware Maintenance
Reduce downtime by prioritizing mission critical device replacement.
The Check Scanner Care program ensures that mission critical assets are in place, reducing down-time, and mitigating lost productivity.
Our programs are designed to provide peace of mind, delivering hassle-free priority response times.
Which plan is right for you?
- Advanced Unit Exchange (AUE)
- Standard Depot Service
- Custom Repair & Maintenance
Valued Services |
Priority AUE |
Standard AUE |
Depot Service |
---|---|---|---|
Turnaround time | Next Day | 2 Business Days | 10 Business Days |
Maintenance updates applied | included | included | included |
Managed customer-owned spare pool | included | included | |
Predictable, planned budgets | included | included | |
Scanner Care Subscription Discount | 15% | 10% | |
Maintenance reminders | Monthly | Quarterly | |
No Problem Found incidents per month | 15 Units | 10 Units | |
Reporting | Monthly | Quarterly | |
Unlimited repairs with no hidden costs | included | included | |
Replacement of separator rollers and O-rings | included | included | |
Replacement of missing or defective USB cables and power supplies | included | included |