Maximum Value
from your
Critical Assets

You’ve invested in Panini’s industry leading technology: protect your investment to ensure maximum up time and optimize productivity.

maintenance service

Protect your Investment: Maintenance Services

Hardware Maintenance

Reduce downtime by prioritizing mission critical device replacement.

The Check Scanner Care program ensures that mission critical assets are in place, reducing down-time, and mitigating lost productivity.

Our programs are designed to provide peace of mind, delivering hassle-free priority response times.

Which plan is right for you?

  • Advanced Unit Exchange (AUE)
  • Standard Depot Service
  • Custom Repair & Maintenance
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Valued Services
Priority AUE
Standard AUE
Depot Service
Turnaround time Next Day 2 Business Days 10 Business Days
Maintenance updates applied included included included
Managed customer-owned spare pool included included
Predictable, planned budgets included included
Scanner Care Subscription Discount 15% 10%
Maintenance reminders Monthly Quarterly
No Problem Found incidents per month 15 Units 10 Units
Reporting Monthly Quarterly
Unlimited repairs with no hidden costs included included
Replacement of separator rollers and O-rings included included
Replacement of missing or defective USB cables and power supplies included included